1. Acceptance of Terms

By accessing or using HighCare Health Services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Membership Services

2.1 Membership Plans

We offer various membership plans providing access to healthcare services, consultations, and medical coverage. Specific benefits and coverage limits are detailed in your membership agreement.

2.2 Eligibility

You must be at least 18 years old to purchase a membership. Memberships for minors must be purchased by a parent or legal guardian.

2.3 Membership Duration

Memberships are valid for the period specified in your plan (typically 1 year). Memberships automatically renew unless cancelled before the renewal date.

3. Payment Terms

3.1 Fees

Membership fees are due at the time of purchase or renewal. All fees are non-refundable except as specified in our Refund Policy.

3.2 Payment Methods

We accept various payment methods including credit cards, debit cards, and online payment systems. You authorize us to charge your payment method for all fees incurred.

3.3 Price Changes

We reserve the right to modify membership fees. Price changes will be communicated at least 30 days before your renewal date.

4. Healthcare Services

4.1 Consultations

Members have access to unlimited consultations at our health hubs and online consultation services. Appointments are subject to availability.

4.2 Medical Coverage

Coverage for medical bills and hospitalization is subject to the limits and conditions specified in your membership plan. Pre-authorization may be required for certain services.

4.3 Exclusions

Certain conditions and treatments may be excluded from coverage. Please refer to your membership agreement for a complete list of exclusions.

5. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our Services only for lawful purposes
• Respect the rights of healthcare providers and other members
• Attend scheduled appointments or cancel with appropriate notice

6. Cancellation and Termination

6.1 Cancellation by Member

You may cancel your membership at any time through your account settings or by contacting customer support. Cancellation will be effective at the end of your current billing period.

6.2 Termination by Us

We reserve the right to suspend or terminate your membership for violation of these Terms, fraudulent activity, or misuse of Services.

7. Limitation of Liability

To the maximum extent permitted by law, HighCare Health Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

8. Medical Disclaimer

Our Services provide access to healthcare professionals, but we do not practice medicine or provide medical advice directly. All medical decisions are made by licensed healthcare providers.

9. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the laws of Karnataka, India.

11. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through our website. Continued use of our Services after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us: